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Public Service content
Presidential Transitions are a Perilous Moment for...
One of the top priorities of any presidential administration is to protect the country from foreign and domestic threats. While a challenge at all times, the country is especially vulnerable…
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The Good Government Connection
Improving the customer experience can boost how federal employees experience their life at work. Public servants are generally motivated by their agency’s mission, and a good experience for customers is…
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Canvassing the Current and New Accessibility...
Almost every American is taught from a young age that 9-1-1 is the “Universal Emergency Number” for requesting emergency assistance. When a person calls this number, they are automatically connected,…
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Next Generation Delivery Vehicles – Environmental...
This report responds to a March 14, 2022, congressional request from U.S. Representatives Carolyn Maloney, Gerald Connolly, Stephen Lynch, Brenda Lawrence, and Jared Huffman to review the U.S. Postal Service’s…
Learn MoreThe Postal Service in the 21st Century: A Recent...
The U.S. Postal Service Office of Inspector General (OIG) sought to provide a high‑level overview of the Postal Service’s operational environment over that 22-year period. They identified major postal trends…
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