Patients with Low Incomes and Their Providers Agree: Continue Telehealth

Large numbers of patients and providers in California have turned to telehealth (care provided via either telephone or video) during the COVID-19 pandemic. What has been their experience, and how do they see the future of telehealth?

This fact sheet highlights findings that specifically illuminate the experiences of patients with low incomes and the safety-net providers who serve them (providers with 30% or more patients who are covered by Medi-Cal or are uninsured).

 

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