Using Capability Maturity Frameworks for Transportation System Management and Operations (TSMO) Program Advancement

This report is intended for transportation professionals who work at state and local agencies and provides evidence on how capability maturity assessments can help accelerate the evolution of Transportation Systems Management and Operations (TSMO) programs. Through the real world examples that are provided, agencies will gain confidence in the utility of these frameworks to help meet their local program needs.

State and local departments of transportation (DOTs) are slowly moving toward a greater emphasis on managing their transportation systems to support travel mobility and reliability. These agencies, often under the umbrella of the TSMO program, seek to maximize the efficiency of their transportation systems by using an integrated suite of strategies that work together to preserve the roadway capacity and improve safety, security, and travel reliability.