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Workforce Management content

Do You Bring Emotional Intelligence to Your Job?

Do You Bring Emotional Intelligence to Your Job?

Emotional intelligence has an outsize impact in the workplace. Psychologist Daniel Goleman found that on average for all jobs, emotional intelligence is twice as important as cognitive ability. And, it…

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4 Steps to Handle a Critical Conversation

4 Steps to Handle a Critical Conversation

Difficult conversations are a normal part of life, and part of life at work. When faced with a difficult issue with another person, there are three choices: to avoid it,…

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How to Motivate Your Team

How to Motivate Your Team

To Lisa Jammer, Director of People and Culture in the Texas Department of Information Resources, a new job is like a new car. Bright and shiny and just what you’ve…

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Worksheet:  How to Avoid Burnout

Worksheet: How to Avoid Burnout

Feeling occasionally overwhelmed is normal, but there’s a problem when you always feel run down, you have trouble focusing, work takes longer than it used to and time off seems…

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Mental Health 101:  It’s OK To Be Not OK

Mental Health 101: It’s OK To Be Not OK

A culture of trust and emotional intelligence at an organization leads to better mental health and a greater retention level. So does a shared language about wellness. Making use of…

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Surviving a Toxic Workplace:  A Tip Sheet

Surviving a Toxic Workplace: A Tip Sheet

You don’t need an HR person to define the term “toxic behavior”. We all know what it means and how it makes us feel. People who work in a toxic…

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